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  Home / Support / On-site quality control

 

Ongoing, on-site quality control

 
 

Consistency and quality are everything in the coffee business. With so much competition now present on the high street it's vitally important that each & every one of our customers are serving only the finest coffee at all times.

That’s why at Ue Coffee Roasters we have a saying: “We are only as good as our last latte...”

Maintaining quality standards
We are able to monitor the quality of our coffee and ensure that the very highest standards are maintained by way of our ongoing, on-site, quarterly quality control visit.

Each customer will receive a visit from a customer care manager no less than once every 12 weeks, free of charge.

During this visit we will check the settings on your machine, recalibrating both your grinder and machine if required so that the precise amount of coffee is being dispensed, ensuring that the grind is set perfectly so that you get great espresso results every time.

If you have any specific requirements that you would like us to address during these visits we would be more than happy to discuss your needs in more detail.

 

 

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