Proudly Representing the Finest Brands in the Speciality Coffee Industry

Achieving exceptional coffee quality, requires exceptioal equipment, tools and support. Talk to one of our equipment specialists, and we'll happily provide you with a proposal addressing your coffee equipment needs for your business.

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Frequently Asked Questions

Why should I choose Ue Coffee Roasters?

When asked why choose Ue Coffee Roasters, we are often at a loss for words not due to our lack of understanding, but rather the unique nature of our craft. Our exceptional services provide wholesale coffee partners with a comprehensive speciality coffee experience unparalleled by any other in our marketplace.

Do I get a discount on my equipment if I become a wholesale customer to Ue Coffee Roasters?

We will happily provide you with a custom quotation for your equipment needs which will include additional discount, if you were to become a wholesale partner to Ue Coffee Roasters.

Will Ue Coffee Roasters support my machine?

To ensure the smooth and trouble-free operation of your new coffee machine, we suggest that you consider subscribing to our comprehensive Aftercare service plans. By doing so, we'll be able to keep a close eye on the machine's condition and detect any potential problems before they turn into major issues. With this service, we'll replace your BRITA filters and perform on-site valeting, descaling, and maintenance to protect you from unexpected repair expenses. By signing up for this agreement, you'll enjoy peace of mind for the entire duration of your agreement.

What are the benefits of leasing my machine, versus outright purchase?

Leasing and purchasing are two viable options when it comes to obtaining your coffee machine for your business. Leasing involves paying a deposit upfront and monthly instalments, allowing you to pay off the cost of the machine over time. At the end of the agreement, the equipment becomes your property. The main advantage of leasing is having new equipment at your disposal while spreading the cost, with additional tax benefits that come with not owning the asset.

On the other hand, purchasing involves paying one lump sum upfront and owning the machine outright. This allows for complete control over which model to choose without being restricted to leasing or rental options. However, maintenance and servicing are not included in the package, and any faults or breakdowns may require additional costs.

While leasing may be more expensive in the long-term compared to buying the machine outright, it can save money initially and allow for reinvestment in other areas of your business. Termination fees may apply if the contract is ended early. Meanwhile, purchasing eliminates any contractual obligations and reduces paperwork, but may require more upfront costs for repairs and maintenance after the guarantee period.

Ultimately, both leasing and purchasing have their own advantages and disadvantages. It's important to weigh your options and choose the one that aligns with your business goals and financial capabilities.

What is the leadtime on a new coffee machine?

We have standard stock systems and can swiftly fulfil all orders once we receive your purchase order and leasing company acceptance, if applicable. Typically, our turnaround time ranges from 10 days to 2 weeks, but if urgency is a concern, we are able to expedite the process.